Terms of service

Last updated: April 21, 2026

Welcome to LAB : 01 ESSENTIALS (“we”, “our”, “us”).

By accessing or using our website and services (the “Services”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Overview

LAB : 01 ESSENTIALS operates this store and website to provide a curated shopping experience.

We are powered by Shopify, which supports our online store infrastructure.

2. Eligibility & Account

To use our Services, you confirm that:

  • You are of legal age in your country, or have permission from a guardian
  • All information you provide is accurate and complete
  • You are responsible for maintaining the security of your account

You may not share, transfer, or misuse your account.

3. Products

We aim to display products as accurately as possible, but:

  • Colors and appearance may vary depending on your device
  • Product availability may change without notice
  • We reserve the right to modify or discontinue any product

We do not guarantee that products will exactly match your expectations.

4. Orders

  • Placing an order is an offer to purchase
  • We reserve the right to accept or reject any order
  • Orders are confirmed only after payment approval and confirmation from our side (if required)
  • We may contact you via WhatsApp or phone to confirm orders

Orders cannot always be cancelled after confirmation.

5. Pricing & Payment

  • Prices may change without notice
  • The final price is the one shown at checkout or order confirmation
  • Customers must provide accurate payment and billing details
  • We may cancel orders if payment information is invalid or suspicious

6. Shipping & Delivery

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by courier companies or external factors
  • Risk and responsibility pass to the customer once the order is handed to the shipping provider

7. Returns & Exchanges

Returns or exchanges are handled according to our Refund Policy.

Only eligible items and conditions are accepted.

8. Intellectual Property

All content on this website (logos, designs, text, images, branding) belongs to LAB : 01 ESSENTIALS.

You may not copy, reproduce, or use any content without written permission.

9. Third-Party Services

We may use or link to third-party services.

We are not responsible for their content, policies, or actions.

10. Shopify

Our store is powered by Shopify, which provides the platform for our Services.

However, all purchases are made directly with LAB : 01 ESSENTIALS.

Shopify is not responsible for product issues or transactions.

11. Privacy

Your personal data is handled according to our Privacy Policy.

By using our Services, you agree to this policy.

12. Prohibited Use

You agree not to:

  • Use the site for illegal purposes
  • Attempt fraud or false orders
  • Interfere with website security or performance
  • Copy or exploit content without permission
  • Abuse or misuse the Services in any way

We may restrict or terminate access if misuse occurs.

13. Limitation of Liability

To the fullest extent permitted by law:

LAB : 01 ESSENTIALS is not liable for:

  • Indirect or incidental damages
  • Delivery delays
  • Losses caused by misuse of products or services

All use of the Services is at your own risk.

14. Indemnification

You agree to cover any claims or losses resulting from your misuse of the Services or violation of these Terms.

15. Termination

We may suspend or terminate access to our Services at any time if Terms are violated.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Services means acceptance of changes.